Here’s one of several reasons why I have been adament about using facsimile to write to members of Congress. Understandably, all congresspeople seem to use a site restricted method to receive emails. I have no problem with that. I have a problem that I can’t receive a copy of what I email to them, but that is only part of the issue. Staff competence is more irritating.
I made a mistake! Instead of sticking to my self-imposed routine of only communicating with you (well, your office) via facsimile, where we both have an audit trail of correspondence, I made the mistake of using your website email to voice a concern. Of course by using that form I have no written record of my message to you unless I remember to make a copy of the text and save it before sending the email – something I never have to do with the three other email server systems I use. But, either your staff or your AI (Artificial Intelligent – which by self-definition is…”artificial”) email system attempts to send a canned (form letter in office jargon) response. I don’t recall having sent you anything regarding the government “shutdown.” I may have referenced the “shutdown” regarding concern over the lack of an approved budget opening the door for a government shutdown when the seemingly never-ending “continuing resolution” method of funding our nation fails – a long term concern of mine.
On March 11th your office sent me the “form letter” shown on the left below. I responded to the March 11th letter from you (again mistakenly using your no audit trail available email form) expressing my concern that you (well, again your office) seems to misunderstand the difference between budgeting and shutting down the government. On March 15th I received a response (I’m assuming to my second email) from your office. That response is shown below as well.
[Onlythe March 11th copy of the identical letters is shown here.]
Yep! The two not only look the same, they are absolutely identical (except for the date they were sent.) I’m confused. What am I supposed to determine from this? Is it that I am being served by an AI system rather than staff? Is it that your staff doesn’t understand the difference between a budget and what happens when there isn’t a budget? I want to know when Congress is going to pass a budget!
Your constituents deserve better – We’re watching!
Tom Howe – Flying W Ranch – Hotchkiss, Colorado